Back to Trip and booking Help Articles in this category Difference between KTW and taxi/rental car I had a problem with the ride Cancellation and change Can I book the trip a few days in advance? How do I book a trip? I had a problem with a passenger Cancellation or change of date How do I accept a trip? Cancellation or change of date If an appointment is canceled or changed, those affected will be informed immediately of the new date or reorganization.