REVOLUTIONARY SOLUTIONS FOR HOSPITALS OPTIMIZE YOUR PATIENT TRANSPORT AND RELIEVE YOUR NURSING STAFF MOXI is the innovative partner hospitals need to overcome the challenges of patient transportation. Our platform offers you groundbreaking solutions that not only simplify the booking and coordination of journeys, but also increase adherence to schedules and minimize administrative effort. Discover how MOXI can make your hospital more efficient while optimizing patient care. PROBLEMS FOR HOSPITALS AND NURSING STAFF Complicated booking processes Currently, booking patient transportation is often a complicated and time-consuming process by telephone. Case managers and nursing staff have to make numerous phone calls to find a suitable transport service. This manual process takes up valuable time and resources. Lack of transparency The lack of real-time communication leads to a lack of information about possible delays or vehicle breakdowns. Hospital staff are therefore often unaware of the current status of patient transportation, which leads to uncertainty and inefficiencies in coordination. Bed occupancy Inefficient patient transportation has a direct impact on bed occupancy in the hospital. If patients arrive late or are not collected on time, this can lead to inefficient use of available beds. Dissatisfied nursing staff The burden placed on nursing staff by the time-consuming booking process and the coordination of patient transportation often leads to dissatisfaction and frustration. This can have a negative impact on morale and patient care. Dissatisfied patients Patients who do not get to their appointments on time due to delays or organizational problems experience frustration and uncertainty. In the worst-case scenario, this can delay medical care and significantly affect patient satisfaction. YOUR PLATFORM FOR PATIENT TRANSPORTATION From care for care MOXI has been developed with a lot of dedication and in close collaboration with nursing and elderly care staff to ensure that our platform meets the needs of users in the best possible way. From care for care: this has been our approach to ensure that MOXI is intuitive, user-friendly and offers real added value in the hectic day-to-day care environment. Our solutions have been extensively tested and refined to ensure that they can be smoothly integrated into the workflow and make the daily lives of caregivers and patients noticeably easier. MOXI simplifies your everyday life The platform enables an intuitive booking process, whether online or by telephone, and provides a clear overview of available means of transportation and alternative transport options. This greatly simplifies the planning and booking of journeys and frees up time and resources for actual patient care. MOXI also improves communication by providing real-time information on journeys, helping to reduce waiting times and stress for patients. Our platform is designed to minimize administrative overhead and focus on patient care, adding significant value to medical facilities. MOXI IN ACTION PRICING They are about focusThey are about focus As a hospital, you can have as many accounts as you like. For example, centrally for each ward or personalized accounts for nursing staff or case managers. We adapt to your structures. We are happy to connect to your hospital information system. Depending on which system you use, extra costs may be incurred. Hospital Unlimited access Extended role management Dispatcher management MOXI Hub Individual onboarding Training material online and offline Telephone support with pers. contact person MOXI Call — 24/7 service for nursing staff MOXI Roadmap MOXI Chat Optional MOXI Scanner MOXI Approval Interfaces to existing systems MOXI explained… MOXI Hub: You can also see journeys in your MOXI that are booked by others. This means you can also keep an eye on incoming patients. MOXI Call: Your nursing staff can ask questions about journeys and obtain information around the clock — we are there for you. MOXI Roadmap: The MOXI service is created for you. To ensure that we remain the best solution for patient transportation in the future, we give you the opportunity to actively participate or simply to see new features. You have ideas, wishes or criticism MOXI Roadmap is the place for it. MOXI Chat: A secure chat to exchange information about the trips. MOXI Scanner: With the scanner, you can easily photograph transport regulations. Intelligent software then reads the information into the MOXI platform for you. MOXI Approval: Some journeys are subject to approval and must be approved before departure. With MOXI Approval, we recognize this and automatically send a request to the health insurance company. FAQ for medical facilities FAQ for medical facilitiesAbout MOXI How does MOXI work? MOXI offers a user-friendly platform through which you can enter the necessary mobility requirements of your patients. They are then automatically connected with available professional transportation services nearby. The transport services are selected according to their availability, qualifications and equipment to ensure reliable and safe transportation. Is MOXI available for my facility? You can already use us throughout Germany. MOXI is constantly working to expand its reach. We are currently establishing many new collaborations and partnerships with hospitals and medical facilities. Please feel free to contact us! What advantages does MOXI offer us? MOXI offers a wide range of benefits for you, including Automated booking platform Improved appointment scheduling and coordination for your patients Increased patient satisfaction through punctual and reliable transportation (live tracking), no more disappointments Simplified billing with health insurance companies and billing offices Improved internal processes and efficiency What is MOXI? MOXI is an innovative platform that enables patients and medical facilities to communicate individual mobility needs and to book and coordinate rides for medical purposes. MOXI connects patients and medical facilities directly with a pool of professional transport services to minimize booking effort and improve adherence to appointments. Who can use MOXI? MOXI is aimed at patients, medical facilities such as hospitals, clinics and doctors’ surgeries as well as professional transport services, control centers and health insurance companies. The platform enables seamless collaboration between all parties involved in order to improve mobility for people who are dependent on medical transportation. Payment and security Is MOXI safe? The safety of our patients is our top priority. That’s why we only work with premium providers who have experienced drivers. Is my patients’ data safe with MOXI? Of course, MOXI GmbH complies with the EU General Data Protection Regulation and complies with the current data protection regulations and is GDPR compliant. All data transfers and storage are encrypted. Further information on our privacy policy can be found here: https://moxi.health/en/privacy-policy/ Who pays for the transportation? Health insurance covers the costs of journeys if they are necessary for medical reasons and prescribed by a doctor. MOXI makes billing easier. As a person with statutory health insurance, your patients pay ten percent of the costs per trip, up to a maximum of ten euros. The cost share is waived if the patient is in need of care and has a care degree. As a medical facility, you do not bear any further costs. Registration and account Do I have to create an account for my patients? No, to book a trip, you can simply go to Book a ride and enter all the required data as well as your patient’s mobility restriction. No separate account is required. How can I update individual patient data? If your patients’ personal details have changed, you can easily change them under My account or enter them directly the next time you make a booking. Of course, this also applies to your patients’ individual mobility requirements. Trip and booking Can I book the trip a few days in advance? You can of course book a patient trip in advance. Simply enter the desired pick-up time and destination under Book a ride. You will receive an appointment confirmation by email, text message, push notification or app message. Cancellation and change If an appointment changes or you need to cancel a ride for your patient, you can do so in the MOXI account. We can only accept cancelations up to one hour before the ride. Therefore, we recommend that you make changes and cancelations as early as possible to ensure that we can process your request in a timely manner. Difference between KTW and taxi/rental car A KTW (ambulance) is a specialized vehicle equipped for the safe transport of sick or injured persons. It has medical facilities and is accompanied by qualified medical personnel. In contrast, cabs and rental cars provide general passenger transportation services without specialized medical equipment or escort. MOXI automatically connects you with the best vehicle adapted to your personal mobility restrictions. How do I book a ride? Booking a ride is very easy. To do this, go to Book a ride and then enter your details and your mobility restriction, your desired pick-up and destination and your desired time. My patient had a problem with the trip If your patient has a problem with a trip, you or your patient can contact our customer service at any time. You can find all contact information on our website.
