Back to FAQ for transport services and drivers Help Trip and booking Cancellation or change of date If an appointment is canceled or changed, those affected will be informed immediately of the new date or reorganization. How do I accept a trip? You can easily accept a trip in the marketplace. You will then be automatically connected to the customer and the customer will receive live updates on the journey, arrival and any delays. I had a problem with a passenger If you have a problem with your trip or a passenger, you can contact our customer service at any time. You can find all contact information on our website.
