BECOME PART OF MOXI SPECIALLY DEVELOPED FOR TRANSPORT SERVICES Never miss another opportunity: increase your utilization and efficiency with our innovative patient transport platform that integrates seamlessly into your daily processes. UNDERSTANDING THE CHALLENGES OF TRANSPORT SERVICES Every day you face the same complex tasks: the efficient coordination of journeys, unexpected obstacles that disrupt your planning and constant communication with patients and medical facilities. Then there’s manual scheduling, which is time-consuming and often fails to find the optimal route for your drivers. No doubt you also feel the constant pressure on prices, which makes it difficult to remain profitable. At MOXI, we understand exactly what challenges you face. And that’s why we’ve developed a solution that aims to make your day-to-day work easier and increase the efficiency of your transport service. WHAT MOXI OFFERS Increased capacity utilization The ability to reduce empty runs and thus maximize vehicle utilization. Simple integration Seamless connection to existing systems and technologies of the transport service. Transparent communication A clear overview of cancellations, delays or special patient requirements always in the system. More satisfied customers Fewer waiting times and always up-to-date information on journeys improve the service experience for your customers. Reduced administrative effort Automated invoicing, reporting and monitoring of journeys. Competitive advantage By using state-of-the-art technology, ride-hailing services can set themselves apart from the competition and tap into new market segments. PARTNERSHIP MOXI offers not only technology, but also a partnership. A partnership that enables you to deliver the best service quality and increase sales at the same time. With MOXI at your side, you are ideally equipped for the future of mobility. THE MOXI PLATFORM Innovation in action PRICES Note: The prices apply to both taxi/rental car and KTW journeys. Starter For small companies 1 Access Marketplace access Email Support Professional Ideal for companies with their own scheduling 5 Accesses Marketplace access Telephone support optional: integration into existing systems Enterprise For large transport service providers >5 accesses Marketplace access Telephone support Integration into existing systems Automated scheduling of your own vehicle fleet Intelligent pre-planning Billing of trips FAQ for transport services and drivers FAQ for transport services and driversAbout MOXI How does MOXI work? MOXI offers a platform through which patients or medical facilities can enter the necessary mobility requirements. They are then automatically connected with available professional transportation services in the vicinity. The transport services are selected according to their availability and equipment to ensure reliable and safe transportation. What advantages does MOXI offer me as a driver? MOXI offers a wide range of benefits for you, including Automated order management and coordination Increased trip utilization and therefore better income opportunities Improved transparency and communication with customers Reliable and simple payments and invoicing What is MOXI? MOXI is an innovative platform that enables patients and medical facilities to communicate individual mobility requirements and to book and coordinate rides for medical purposes. MOXI connects patients and medical facilities directly with a pool of professional transport services, thus simplifying the workload for drivers. Who can use MOXI? MOXI is aimed at patients, medical facilities such as hospitals, clinics and doctors’ surgeries as well as professional transport services, control centers and health insurance companies. The platform enables seamless collaboration between all parties involved in order to improve mobility for people who are dependent on medical transportation. Payment and security Is MOXI safe? Of course, MOXI GmbH complies with the EU General Data Protection Regulation and complies with the current data protection regulations and is GDPR compliant. All data transfers and storage are encrypted. Further information on our privacy policy can be found here: https://moxi.health/en/privacy-policy/ Trip and booking Cancellation or change of date If an appointment is canceled or changed, those affected will be informed immediately of the new date or reorganization. How do I accept a trip? You can easily accept a trip in the marketplace. You will then be automatically connected to the customer and the customer will receive live updates on the journey, arrival and any delays. I had a problem with a passenger If you have a problem with your trip or a passenger, you can contact our customer service at any time. You can find all contact information on our website.
