Back to FAQ for medical facilities Help Payment and security Is MOXI safe? The safety of our patients is our top priority. That's why we only work with premium providers who have experienced drivers. Is my patients' data safe with MOXI? Of course, MOXI GmbH complies with the EU General Data Protection Regulation and complies with the current data protection regulations and is GDPR compliant. All data transfers and storage are encrypted. Further information on our privacy policy can be found here: https://moxi.health/en/privacy-policy/ Who pays for the transportation? Health insurance covers the costs of journeys if they are necessary for medical reasons and prescribed by a doctor. MOXI makes billing easier. As a person with statutory health insurance, your patients pay ten percent of the costs per trip, up to a maximum of ten euros. The cost share is waived if the patient is in need of care and has a care degree. As a medical facility, you do not bear any further costs.
