If an appointment changes or you need to cancel a ride for your patient, you can do so in the MOXI account. We can only accept cancelations up to one hour before the ride. Therefore, we recommend that you make changes and cancelations as early as possible to ensure that we can process your request in a timely manner.
You can of course book a patient trip in advance. Simply enter the desired pick-up time and destination under Book a ride. You will receive an appointment confirmation by email, text message, push notification or app message.
Booking a ride is very easy. To do this, go to Book a ride and then enter your details and your mobility restriction, your desired pick-up and destination and your desired time.
If your patients’ personal details have changed, you can easily change them under My account or enter them directly the next time you make a booking. Of course, this also applies to your patients’ individual mobility requirements.
No, to book a trip, you can simply go to Book a ride and enter all the required data as well as your patient’s mobility restriction. No separate account is required.
You can already use us throughout Germany. MOXI is constantly working to expand its reach. We are currently establishing many new collaborations and partnerships with hospitals and medical facilities. Please feel free to contact us!
MOXI offers a wide range of benefits for you, including Automated booking platform Improved appointment scheduling and coordination for your patients Increased patient satisfaction through punctual and reliable transportation (live tracking), no more disappointments Simplified billing with health insurance companies and billing offices Improved internal processes and efficiency
MOXI offers a wide range of benefits for you, including Automated booking platform Improved appointment scheduling and coordination for your patients Increased patient satisfaction through punctual and reliable transportation (live tracking), no more disappointments Simplified billing with health insurance companies and billing offices Improved internal processes and efficiency
MOXI is aimed at patients, medical facilities such as hospitals, clinics and doctors’ surgeries as well as professional transport services, control centers and health insurance companies. The platform enables seamless collaboration between all parties involved in order to improve mobility for people who are dependent on medical transportation.
MOXI offers a user-friendly platform through which you can enter the necessary mobility requirements of your patients. They are then automatically connected with available professional transportation services nearby. The transport services are selected according to their availability, qualifications and equipment to ensure reliable and safe transportation.
